Frequently Asked Questions
Everything you need to know about our premium marine electronics and industrial spares.
Are the marine electronics and spare parts new or used?
We specialize in both brand new and high-quality recycled marine electronics. Each product listing clearly specifies the condition, and all used items undergo rigorous testing by our technical team before being listed.
Do you provide worldwide shipping for heavy equipment?
Yes, Aeliya Marine Tech ships globally. We partner with reliable carriers like DHL, FedEx, and specialized freight forwarders to ensure safe delivery of sensitive electronic components and heavy machinery to any port or business address.
What is your return policy for technical components?
We offer a 14-day return policy for most items. If a component is found to be non-functional upon arrival, please contact our support team immediately to initiate a replacement or refund process.
How do I ensure a part is compatible with my existing vessel systems?
Our product pages include detailed specifications and part numbers. If you are unsure, you can contact our technical consultants with your equipment's model and serial number for verification.
What payment methods do you accept for international orders?
We accept all major credit cards, PayPal, and Wire Transfers (T/T). For high-value industrial orders, wire transfers are often the preferred method for faster processing.
Is there a warranty provided on refurbished electronics?
Yes, we provide a standard 30-day operational warranty on all refurbished and tested marine electronics to give our customers peace of mind regarding their purchase.